4/8/2016
Currito Headquarters
188 North Brookwood Avenue Suite 100
Hamilton OH, 45013
Phone: 513-896-9695
To Whom It May Concern:
Today I visited Currito for the first time while on a layover at the Cleveland International Airport and must say that the experience was not something to "feel good about". The staff was not courteous and handled the food preparation line like a military (or prison) mess hall. My classic chicken burrito bowl was slapped together without eye contact to the customer. I would rather the food have been prepared behind an iron curtain than be treated like an animal at feeding time.
This was probably ALL my fault because I assumed since the store looked like Chipotle, I might have a say in my order but I was sternly reminded that I didn't get the "make your own" burrito... and oh yeah the "did you want / expect for me to remake that order?" attitude set me over the edge.
In the end, I spent $10.78 for a sloppy burrito bowl with watery sour cream sprayed all over with a tiny scoop of guac and a tortilla on the side (ps... that was an additional $0.79 **explained by server while rolling eyes**).
Honestly, I would rather dine at Chipotle and get food + ecoli poisoning than receive this type of "burrito experience". I guess all that glitters is not gold.
I apologize for wasting your time and inconveniencing your employees at the CLE currito stand, wish you guys the best of luck.
Yours truly,
Disenchanted customer