I took two of my cats here (mostly because she was cheaper than anyone in town) and when I came to pick them up I noticed right away that she cut all their whiskers very short. I was irate!! I asked her why she cut them and she said it wasn't a big deal that cat whiskers are only there to help the cats navigate through spaces. I thought hmm even if this was the only needed component for cat whiskers why would you cut them?? I brought my cats home and they were disoriented and they were growling at each other as if they didn't recognize one another. They acted very disoriented for weeks. I would highly suggest paying more money to take your cats to a groomer that understands the basic anatomy of cat grooming.