I'm not sure why this is "audiology" as the reviews seem more based on the children's hospital, so I will review that too. Our visit was the endocrinology department. Between my three kids we've been in 3 different children's hospitals and a non-pediatric one.
Parking: you get a ticket for your vehicle. While it's a quite simple process it wasn't explained to me and the ticket machine wasn't very helpful in terms of "how to use." My teenager laughed at me when I fumbled and then finally used the call button for a kind soul to explain it to me. After that it made sense. I found my spot easily, it was also easy to follow the doors to the elevator and the floor I needed. Parking is validated so you don't need to pay if you have an appointment.
Check in was smooth, luckily I had already filled out the new patient forms. I loved the decor and waiting rooms even though we didn't spend any time there as I didn't arrive early like I wanted to.
Staff was incredibly kind, knowledgeable, my son's lab was taken in the office, so we didn't need to trudge anywhere else. The room we were in had a fun barnyard theme which my 5 year old adored.
In comparison to the other hospitals this was a great experience. Quick, efficient, knowledgeable, the staff was friendly as well. I was very pleased and also set up our next two appointments while we were there.