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| - If I could give this establishment ZERO stars, I would. This was my third time dining at Park. It is Halloween night, everywhere is busy. My friends and I work at a casino on the strip and we decided we wanted to go have some food and something to drink to celebrate the holiday. We are locals and we can choose to go anywhere in this wonderful city, yet we chose Park. We ordered pretty much one of everything from the appetizer menu and we each had one cocktail. I would say total-we spent cumulatively around $150. The time was about 2:20am when we wrapped up, finished paying, and said our goodbyes at the entrance. I had to use the restroom and so did my roommate, so after hugging our friends goodbye I tried to walk back through the front entrance to use their restroom but I was abruptly stopped by the bouncer-Louie-or at least that was the name he gave us. He informed me that I could not go back inside because they were closing (they close at 3am and it is now 2:25am). At first I thought he was joking, so I smiled at him and continued to take a step forward. He placed his complete body in front of me and screamed in my face "DID YOU NOT HEAR ME? WE ARE CLOSING" I am naturally a pretty calm person so I said, "well, we just had dinner here. Are you going to tell me that a paying customer may not use your restroom facilities?" He then waved his arms in the air and continued to scream like a maniac toward everyone out front of the establishment "OH, YEAH, FINE!! EVERYONE COME ON IN!! WE DON'T WANT TO GO HOME" The manager was standing right there next to him and she did absolutely nothing. Since when is it okay to treat people like this? I literally just ate dinner here and you are not going to let me go pee? While he was having his conniption fit, I walked passed him and headed to the back of the restaurant-which was full of people by the way-and went to the restroom. I turned to see my roommate behind me. Good. So, we went to the bathroom and when we got out I noticed a part of the Park that I had never seen before. As I mentioned earlier, this was my third (and last!) time coming here, however I had never used the restroom and therefore never saw this garden back porch they have. My roommate, having been there more frequently than I, told me about a "see-saw" room as well. We started to walk through the crowd of people in the back of the restaurant to see this "see-saw" room. When we got back there, it was just that. An adult sized see-saw. How fun right? So, I jump on one side and she is on the other and we teetered and tottered a few times and I had almost completely forgotten how rude the security up front was. We then asked another patron to take our photo. Just as he was about to take it the manager (a lady) came back and said to my roommate and I "you two that were (and she used air quotes) just using the bathroom-you have to leave NOW!" And I said, "okay we are about to leave, we just want to take a picture". And she screamed at us as if we were her four year old children, "YOU NEED TO LEAVE NOOOOW!!!!" And again, I said, "we will leave after we take the picture". So she threatened me saying she would call security and I said as calm as ever, "please do". I really just wanted her to walk away so we could take the damn picture. She then threatened us by saying she was going to call Metro. All of this harassment from the manager was in a matter of 1-3 minutes. It was still not 3am, which is their "closing time". As we got off the see-saw, Louie was there again staring at us with eyes like daggers. I'm sure the upper management would be thrilled to know how the employees at Park treat paying customers. I've never been so appalled in my life. From the security out front not allowing paying customers to use their restroom facilities and then yelling about how he wants to go home, meanwhile the manager is just standing there allowing that type of behavior. I have worked in the hospitality industry for over a decade and no matter how annoying or rude or wrong a customer is, I have never-ever treated another human being that way. Where is your work ethic Park? Why do you treat paying customers like you are doing them a favor by letting them come inside? Park has the most unfriendly and rude staff I have ever encountered. I have never written a Yelp review before but this experience was so appalling that I felt compelled to. People should not treat other people this way! Especially managers! You have an example to set. Shame on you both!
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