Good: Great customer service. Dave? Dan? (I'm terrible with names) did an excellent job at listening to my needs. Didn't rush me at all. He listened to my price point and sleeping needs and did an EXCELLENT job at making me a deal.
I've shopped around at about 3 other places and I was on the edge of my seat regarding buying a bed at this place, with the deal he cut me. I turned it down because I had to stick to my guns of wanting to shop at other places, but MAN! Fantastic attempt to getting my business.
Bad: The location isn't the greatest. Luckily, there's lot's of glass windows in front of the store so you can keep an eye out for your car. Place could use a little work, but hey, so can I with all the holiday food I've been eating.
Conclusion: Location is set in an old phoenix area, so the very low overhead keeps the prices down. At the end of the day, the cost advantage far outweighs the store presentation. Give this place a shot, your wallet and back will both thank you at the same time.