My boyfriend and I go to this Chase all the time, since it is the closest to our house. The service is always great and friendly, but this last visit really impressed me. We went in looking to sit down with someone and discuss the possibilities of taking a loan out with the bank. We were seated with Besart Sezairi, I think I spelled it wrong, and he was beyond helpful. The both of us, and our other roommate, told him about our situation with rent and Besart told us taking out a loan would be the worst option. Instead of making us take the expensive route that would eventually cost us hundreds of dollars, he hooked us up with a plan that would cost pennies a month, and it would still give us enough to pay for our rent. Thank you so much, Besart!! I know you said you were brand new to this branch, and I can already tell you are an expert at what you do!