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  • Amazing how things change!! So the many times I have been to Vegas in the last 4-5 years The Four Queens WAS the place. Now for get it. We have just arrived back from what was the worse experience in all my traveling life. We went down as usual this time was for my wife's birthday and to celebrate our 19 years together. I wanted to surprise my wife with a bottle of bubbly in the room with some strawberries for when we arrived. I made the request via email a week before leaving. Now you would expect if there were any problems for the hotel to contact you well in advance of your arrival. While on the road internet access is not great, however we turn up at the Four Queens and check in, we go to the room where there was nothing. Of course my wife didn't know so I made an excuse to pop down to front desk. I spoke with the NEW front desk manager. Who made some BS excuse about why they couldn't do it. To add insult I still wanted to do this so it was there when we got back from dinner, and the front desk manager was all over the place and I ended up waiting around in the lobby for over 45 minutes, how the bloody hell am I suppose to make up a great story to my wife who is now waiting in the room for me? So after I explained it was to be a SUPRISE!!!! I left. That evening at 11pm the room phone rings and it was room service talking to my wife asking if we wanted the bottle of bubbly delivered now! completely ruined the surprise but I made sure it didn't ruin the trip. After discussing and coming clean to my wife she was understanding and we both decided to stay in Vegas longer but NOT at this place. So we check out and walked over to Fremont Hotel and Casino and stayed there. The Four Queens will never again get my time or money.
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