it gets some stars for the detail and way it looks. this hotel visually attracted me here but that is as far as that goes. i called well in advanced to schedule a hotel stay here and went through with the whole transaction and got a confirmation code and all. i was here during a very busy convention and the lines were long. at 9pm, i waited 30 mins to check into my reserved hotel room for that night only to find out the person i spoke with on the phone booked me for the wrong date! i was without a room to stay and had to scramble to stay at a cheap inn after that. all the hotel rooms were booked in every hotel i called, even all the way out to henderson! thank god i had a car. the woman at the desk offered me no assistance and pointed me in no direction as to what i should do because of their mistake. i will never come back to this hotel again.