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  • We went to this Roadhouse about 6 months ago for dinner, we had a gift card and thought we would use it. The food was not so great that night, but we just decided not to come back. Well, we recently received another gift card and thought we would give them another try, big mistake, our experience here was worst than the last time! When we received our food my simple burger was too under-cooked, the fries were cold and the bun was stale. My wife ordered buffalo wings which came out dry and looked more like chicken nuggets, with no wing sauce. My wife called the waitress over and asked if they could add some wing sauce so they weren't so dry. The wings came back, but now had an oily liquid poured on them (the sauce looked like fryer grease with Tabasco sauce added to it, I'm not kidding.) My daughter was eating her meal and found a black hair in her mashed potatoes. At this time, my wife and daughter were so grossed out that they couldn't eat anymore. Mu wife asked to speak with the manager who came over about twenty minutes later and instead of being apologetic, he was very defensive and stood by the quality of the food. He said he was sorry, but never offered to refund anything, my wife told him she refused to pay for the items and he finally took them off our bill. The food here is processed junk and is not worth eating someones hair, who knows what other surprises you might discover!
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