The guy who runs the front is very rude and has NO cust service. He's been there all 3 times I have gone (3 pre paid oil changes) and RUDE every time. Hey buddy, its not hard to smile.
My oil change that includes a free tire rotation, didn't get the tires rotated. My wife curbed a wheel a few weeks prior and that wheel was definitely in the same location. I hope they put fresh oil in, but I'll never know and I'll never return to tire works.