Someone else commented on the hassle related to extending reservations. I wanted to extend for 2 days. They insisted on charging $26 fee for changing the return date ($12.99/day). It was cheaper to simply book a separate 2 days online. I told them as much. Completely nonsensical. I've rented from other agencies and extended without incident.
The vehicle they provided smelled horrendous, like someone left the most pungent of Indian curry takeout & hot garbage inside the car in 100+ degree weather. I was searching under the seats for whatever was left to die there. Found nothing.
I purchased Febreze, sprayed it allllll over the seats, floor mats etc and let it sit/soak for a day. IT STILL SMELLED THE NEXT MORNING.
That's how embedded this odor was. I didn't want it to seep into my clothes. Plus it was making me nauseous. I sprayed again the next day and the smell was nearly eliminated.... or masked to tolerable.
Two stars because the car functioned reliably.