This McDonald's is the absolute worst in the area.
Always crowded, with lineups up to at least 25 people. Never enough people working it seems. The long wait would be fine if the food was any good, but somehow they manage to make McDonald's food seem even worse than usual.
And of course after you wait 15 minutes in line to get a McCafe drink, half the time you find out that McCafe machine isn't working (literally this thing is apparently broken every other day). The cashier employees are very polite, but the managers are usually pretty rude and unhelpful.
Honestly, if you can help it, just take the 10 minute walk down to bloor street and go to the Tim Horton's at Gladstone and Bloor, or go to the dufferin mall McDonald's instead.
You'll be much better off. Not only will the food be better, but you'll also be able to get a hot drink without wasting your time for 15 minutes! And it's probably faster to walk to the Tim Horton's anyway than the amount of time it takes to wait in line at this McDonald's for bad service and unappealing food.