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  • Went to the Joya spa today to get about 2K worth of spa appointments for four people on Dec. 20. Today is December 7. The person at the front desk I worked with was incoherent and barely could understand my directions. After about 10 minutes of trying to explain the details of the spa experience I wanted for four people, she was so unhelpful, I finally just said, well, I guess it's just not going to work and she seemed happy about it!. I drove one mile up to the Camelback Inn to put together the same spa day for four people and the front desk could not have been nicer. We are going there. Oh, by the way, my friends had already booked four days of accomodations at the Omni which they promptly cancelled due to the incompentence of the front desk at Joya Spa. I'm sure it was worth it to the spa front desk to just not have to try and help me. Good luck for the spa, I will NEVER go there or try and go there again!
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