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| - I wish I would have come here last week when we had to change the title & registration from my dad to us instead of going to the DMV, where I was at for over 3 hours. I probably would have been in and out within a half hr from this place without feeling aggravated.
My husband and I came in to renew his driver's license because he got an extension from Immigration on his stay here while they process his application. We came prepared with the letter stating the 1 year extension, his Green Card, his driver's license. I called a couple days ago to find out if they did driver's licensing for his case, the cost, and what documentation we needed, so we were prepared.
There were not many people on Veteran's Day late morning at this place, but there were a few. We didn't realize we had to check in and get a number at a little are not too far from the entrance. We thought you get your number at the counter, so we probably would have be done quicker than the half hour, rather instead maybe 20 minutes. Our error.
The guy at the check in area was very nice, courteous, professional. He told us what we needed to do, had my husband get his picture taken, and take an eye exam. No issues. After that, we filled out the form he gave us to renew the license and sat & waited maybe 10 minutes until our number was called.
The guy that helped us at counter #5 was really nice. No issues. Within 10 minutes, we were completed and my husband was able to get a temporary license until he gets it in the mail. We paid $10 for the convenience of this place and the renewal license for him was $10, so a total of $20.
It was worth the extra $10 because my husband didn't have to take off time from work to do this and wait a long time at DMV as he has done the other 5 times he's had to get his license since he's been in the U.S. the past 3 years. When he gets his Permanent Resident card within the next year, we will come back to this place to get a longer termed driver's license.
Every person we dealt with, which were 3 different people, they were all courteous, professional, friendly. I believe at the time we were there, there were either 3-4 counters opened and I did not see how many counters there were, but it was at least 8. It was not busy there, though.
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