I'm sitting in my car waiting for a pizza that was promised 15 minutes ago. Hope it's good because a second chance is unlikely. Called 45 minutes ahead for a good 'za to take home for movie night, waited until they told me it would be ready and here I sit.
The pizza finally comes with appropriate apologies.
Can't argue about the quality of the pie: Schreiner's sausage, tasty mushrooms, MJ crust - all good - but it's a pizza. You shouldn't have to wait at the pickup window longer than it takes to make the pizza from scratch.
Even the best food tastes bitter after a bad experience with service.