A good example of how Yelp can save you from potential disaster. I had a refrigerator issue, and called my home warranty company, Old Republic, to request service. They emailed back that Protech would be the contractor working on my issue. I went to Yelp, read the reviews, and immediately contacted ORHP to voice concern. They said they understood and were re-assigning me to someone else, because Protech said they couldn't come look at my refrigerator for 4 days. WHAT?
I'm not sure how this company stays in business if that's their response time? Maybe I should get a horse and wagon and start an ice block business to take advantage of the scheduling.