I usually enjoy chili's. But this restaurant in particular really irks me in regards to my experience. I came here with a buddy of mine and we ordered the queso to start, which was extremely cold. I didn't say anything because it was manageable. I ordered my burger without bacon(due to religious reasons) and it came with bacon. I told the server and she apologized and brought it to the kitchen and told me they'd make me another one, I marked my burger before doing so to assure that'd be the case. And lone behold, the burger came back, except it wasn't a new one. I told the server that it was the same burger, and she was shocked. She brought it back to the kitchen and brought me a new one that was scalding hot. Lone behold it was the same burger that had bacon on it just flipped over to the other side as if I wouldn't notice. Shameful.