Dr. Bollens III and the entire staff at North Boros are both professional and compassionate, and have always gone above and beyond in addressing any questions or concerns I've had, whether in person or by phone. They really do care about your pets here, and, more importantly, will treat them as if they're their own (this alone is why I wouldn't trust my furry kids with anyone else - the fantastic doctors and staff are just an added bonus). I've lived all over this country, and I can tell you that this veterinary hospital really is exceptional.