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  • This is the very first time we have ever put our cats in a kennel and we were AMAZED with this experience. They are right when they call themselves a "hotel" for cats. Our plane didn't arrive until after 9 pm and we still had to rent a car and drive to Oakville. Normally, they take in cats until 8pm but they actually made arrangements for the owner, Ron, to meet us there after 11pm! It was unbelievably nice. When you get to the house you will be amazed - most of the rooms have huge windows with bird feeders, and huge cages. It was much better than I ever imagined. There are all different levels of service - you can choose where you want your cat(s), how and when you want them fed etc etc. They really care! I read the other review that said they had to bring their own food - this was not our experience and it did not cost any more to have them provide food. In addition to the huge cages, they have "privacy" tents for the shyer cats to keep them comfortable. When we first got there, he let out our kitties to wander around and get used to it. He said they would have run of the hotel until the morning. I guess this is the usual. They let each cat have free run for a period of time each day. How great! The owner, Ron, wowed us with his care and love for all of the cats, even taking us on a tour to meet his favourites. It was awesome. You can really tell this is a labour of love. In addition to being SO accommodating to us, they also give discounts for single incomes, students, multiple bookings, multiple cats, smaller rooms, etc etc. They want to make the stay work for you. For 2 cats in the biggest adjoining cage for a whole week was only $300 and that included a late drop off fee. Amazing. At the end, we were emailed a "report card" for each cat explaining how they were and how they ate and even told us one of our cats had a girlfriend. How fun! This shows just how much time they actually take with each cat. Ron had such wonderful things to say about this staff and how long each have been working there and what each bring to the hotel. Made me want to work there! We are looking forward to taking our cats to stay next time and are actually thinking of just taking them there for a vacation. This place ROCKS!!! Thanks again Cat's Castle :)
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