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  • The gym isn't bad itself the XGTFitness classes are decent not fantastic due to some fluidity issues. But you do leave feeling good. I'm giving poor stars due to staff not being able to answer questions about the heart rate monitors and asking multiple people for help with no prevail. Also I accepted a new position where I will be relocating. I asked to put in my 30 day notice and was told I could not until I was billed. I signed up for the first month for a dollar. I have no issue paying my second month due but the 3rd I have an issue with when I signed a policy stating I had to give 30 days I obviously have and have held up my part of this agreement. But being told I can't give my notice until I am billed is unheard of to me. I move around a lot I'm sure military families come across this often but to be told I can't put my notice in and have to pay for one month plus an additional doesn't make sense to me. Like I said the gyms decent but this customer service could use some real work. If you sell something know what you're selling. If you have me sign and ask for 30 days you can't tell me no, you take my notice and you suck it up. It's your policy not mine and yet you didn't honor your own policy. Good luck to future members I would say stay clear orange theory has fantastic classes 8 per month for 80 and they have their classes down. Truly wish I could give zero stars.
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