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| - If you're looking for a great auto repair shop that gives you value, service and great advice, please continue reading my review as it could save you some time and headaches....
I brought my car to Master Mechanic High Park two years ago when they did brake work and fixed another safety issue with my car, they advised me on another issue (which the dealer fixed for me at no charge because it was their defect), but most importantly, they kept me in the loop with status and advice, and they fixed the car in a very reasonable amount of time. What more could I ask for? Maybe the convenience of a mechanic closer to home that costs less?
(please continue reading)
So earlier this year, I tried a small shop (also nearby) that had 5 stars on Yelp (but not for long) and they were great, fast and cheap like all the reviews said, until I gave them a problem they couldn't easily solve. Long story short, a good mechanic could have fixed 30 of these problems in the time they took, and they would have been able to tell me exactly what it would have cost from the get-go so I could have made better decisions regarding keeping or ditching my car. In the end it was a major cluster f**k that left me frustrated, further in debt; and definitely not where I wanted to be.
Shortly afterwards, the car broke down again, with a different but related problem to the first (electrical). This time, I simply had the car towed to this Master Mechanic. I also sent them the recent history via email so they would be up to date. After inspecting the car, Rui called me to explain the problem, the mess of wires they found under the hood, the relay that was submerged in water, and the cost to repair. They did it, it was done before the date I said I needed the car back by, and the best part.. no headaches.
Some reviewers here have found this automotive shop a bit pricey. I think this shop pretty much in line with other chain automotive shops, but definitely pricier than the small shop owner who cuts corners, uses inferior parts, doesn't offer written estimates, works for cash, etc. Being a former business owner in the trades, I can verify that if you do things right, issue quotes and invoices, make payroll deductions and have business overhead (the way a real business does), you won't be able to offer cheap rates. The same rules apply to mechanics. Of course, you can get lucky and find a decent independent shop that is cheap and great at fixing your car in a timely manner, or you can just try this Master Mechanic where you will be advised on turnaround time, cost, and advice to boot. I'm super-confident you will be happy if you do.
So, are you feeling lucky?
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