Purchased 3 pairs of very expensive underwear not knowing my exact size with their brand. 2 are XL and 1 is large. Come to find out their underwear leans on the larger size so I need to return 2 pairs for a size large.
I was unaware that their return policy is $7.99 for the privilege of using their return label OR I can choose to ship it myself (via USPS postal package) and the cheapest I could find is about $6.55 (plus tax). So about the same. Screwed either way.
You WILL LOSE money to return anything. I don't know of any other company that charges for returns.
oh EXCUSE me.... the "return" is free. It is the "No-Hassle Easy-Return Smart-Label" that you PAY FOR.
Crooks.