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  • I stayed there for a business trip last weekend (arrived Friday October 18 - Sunday October 21, 2013). The hotel is beautiful, very large, and pleasant. The staff could not have been nicer. Check in was easy, and the information given was easily understood and relevant to my stay. Trip to the room required a walk through the casino. This is the norm for Vegas, but I hate walking through the smoke to get to the elevators. The hotel has one central bank of elevators, and the floors are huge. Took a few minutes to walk to my room from the elevator once I reached my floor. The room was a good size. When I started to unpack, the drawer in the bathroom has used q-tips, hair band and wooden pencil in it. This was unpleasant. I called housekeeping, told them, went to the gym, and they had cleaned it up by the time I returned. The gym is very nice. Lots of machines, water, fruit, headphones etc.. It overlooks the pool area and each machine has a television attached. When I went back to my room to go to bed, pulling the covers, I had hair in my bed. Many pieces, dark and long, and the sheet was tattered. I again called housekeeping, and they came up in a about 10 minutes and changed the linens. They were very nice and quick, even doing turn down service. Food at the restaurants was very good as was the catered food at my meeting. Meeting room was very large, spacious, and the sound system worked well. Check out was easy, did this via the TV in my room. Given the 2 problems with my room, I would have liked a manager to call, leave a message or note apologizing for my room, or an offer to change rooms, get a drink, something. No one contacted me, making me think the cleanliness of there rooms is a common problem. This is worth staying at, just check your room carefully, and do not expect any interaction with management if you have a problem
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