This was the worst KFC on E Bell Road, I have driven thru!!!! Makita.. I believe her name tag read was rude, unapologetic, and got my order wrong twice. Then overcharged me. Obviously her mind and attitude were preoccupied somewhere else. I like the food there. But this drive thru lady, I have had several encounters with her and each time mistakes were made. She definitely needs a refresher course in courtesy. The colonel wouldn't like it!!!!