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  • The time before last that I dropped off my clothes and a shirt came back with what appears to be a grease stain on it, not from me. I brought it back and they said they would spot clean it. I went back to pick it up and it was still stained. They said let us try again. I went back to pick it up and there was a hole in my shirt where the stain was. They reimbursed me for my shirt. Fine. Last time I dropped off my clothes a different shirt came back with what appears to be the same grease stain on it. They must have something wrong with their equipment there that's messing up the clothes. My clothes are worn in my office, to my hamper, then to the dry cleaners. It's not coming from my end. Twice in a row in not coincidence anymore. So I emailed the owner about the situation. I did not fill out a claim form and request any money back. I simply wanted the owner to know what happened to me AGAIN. Twice in a row! It's been over 2 months now and I did not get any form of apology or any response!. That's unacceptable and unprofessional. Time to find another cleaner.
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