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| - i wish there was a 1/2 star to rate this place. propective tenants what you see on the outside is not what is underneath the silver lining of this ghetto apartment complex.
when i moved in 2014, i was desperate to find housing as i was coming from southern california. i took a drive out to summerlin and found this complex. i said "how beautiful" this is. we rented and moved in right away,
we had maintenance issues that couldn't get resolved, the crew kept apologzing for not following thru, but that isn't good enough. their head of maintenance scott is not qualified to run a crew or work on a tricycle. i'm not sure what he did for a living, but didn't do maintenance, that is certain.
when i started complaining about a serious problem with an upstairs tenant, i was told by jose that if he didn't hear it, he could do nothing about it. this was at 2-6am. the resident would run a vacuum cleaner, pound heavy equipment on the floor above me. he had peeps coming up and down the stairs at all hours, it would shake my walls and pictures.
well, it turned out one fine day in june, that the drug enforcement ageny, hazmat and metro had raided this fellow upstairs and confronted me as i pulled up to chemicals and equipment sprawled onto the driveway. they said "i bet you didn't know what was liiving above you?" i replied...you bet your sweet ass i did, as his is not my first rodeo. i explained that i had been informing the mgmt by email about his going ons and they did nothing to stop it. he then told me the vacuum cleaner was being used to filter methamphetamine, chemicals were being used by this mad scientist. i was also told by hazmat that my bldg couldn've imploded at anytime. the apt above smelled like a marijuana hooka loung all day and night. way to go management, huh? also, the day he was arrested, 2 girls had the key to the apt. and were snooping around upstairs looking for whatever. when i called jose and suggested he change the locks, all i got was a "huh?" response.
they ripped out the carpet, cleaned it upstairs and re rented it 5 days later to a piece of work who brought in huge dogs, little dogs, locks them up in the bathroom for hours at time. i get to hear the scream, whine and bark starting at 5am. they also run rampid upstairs shaking my walls with their bodyslams again shaking like an earthquake.
again, nothing has stopped this tenant who seems to have more rights making nuisance than i do for quiet living.
people, take head and keep driving north. maybe near another development; hopefully you will not experiece the total nightemare that my husband and i have been subjected to.
feel free to contact me if you would like to discuss internal problems further. i welcome your questions.
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