After 5 weeks after diagnosis, a part being ordered, then put on and problem still happening, AVA appliance Repair was sent to us by our home warranty company. Rick listened carefully as to what was happening and I even shared with him what I thought was wrong. He checked it out, diagnoses the problem AND had the switch in his truck! In some 20 minutes our washer was fixed! Thank you so much AVA for your excellent service, knowledgeable repairman and well-stocked service vehicle!