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  • WARNING: STAY AWAY FROM THIS PLACE!!!! Originally I did not want to return to Scott auto body due to a bad past experience. Several years ago I had a small dent repaired and my car was driven without my permission or a phone call letting me know my car would be driven. It was then returned to me with no gas. The situation was rectified by a cash reimbursement. I did not want to return but After being recommended by my insurance adjuster and reading reviews online I thought I would give it a second chance. I am very disappointed in the way things turned out. It was one problem after another. The 2 week completion estimate was missed by 1.5 weeks. I dropped my car off on 1/26 and did not get it back until 2/20. I received no updates to let me know what was going on. I had to keep calling and checking. When I finally got the call that it was ready it was 4:30 on Friday and I had just 1 hour to come get my car before the shop was closed for the weekend. The first delay was due to the shop carelessly damaging my front grill which was replaced. Then they killed my battery and had to replace it. They also couldn't get the trunk button to open the trunk properly and had send it to the dealership for repair. When I received my car, it looked pretty good. However the interior trunk trim panel was not re-installed and was laying across my back seat and I said I'd just put it on myself. When I got home I noticed a quarter sized dent and scratch on my right rear door that was not there prior to dropping it off. I also noticed that the right rear quarter panel was not aligned with the bumper cover properly after repair. They took care of this. The dent was mostly removed and the trim piece replaced. I am extremely dissatisfied with my whole experience and have no intent on returning and I will be reviewing this shop in a negative manner. It cost me extra for the rental due to the shops negligent delay. The associate I dealt with took care of most of my rental but after all of this I felt this was not adequate for all the issues and inconveniences I had to deal with.
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