The staff was super friendly. They took their time with Lily and most importantly they diagnosed her right just by looking at her and confirmed it with a blood test. After being misdiagnosed 3 times and watching her get sicker for almost 2 years my family wanted to put her down, so Im a little worried what my children will do to me if I get sick. I gave her the medicine in the parking lot and by the time we got home she seemed to be feeling a little better over the next week it was amazing to watch her get better and be her old self. My husband couldn't believe he almost put this dog down.So happy I went here