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About: http://data.yelp.com/Review/id/Hbo665gEczQIxq_mAGD20w Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-09-08 00:00:00 (xsd:dateTime)
itemReviewed	Mega Furniture
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	Run don't walk away from this place. I went into Mega Furniture looking for a new sectional sofa. We were greeted by a friendly salesman and found something I absolutely LOVED. The manager Eric assisted us in the financing options. He was friendly at the time but it took a long time to get the paperwork entered. We decided to use their progressive option because we planned to pay off the couch in two weeks. At first we were told we would only have to pay $40 down but that turned to $540 because we weren't approved for the entire amount(although they say no credit check, down payment $40). Anyway we paid the money and were told our couch would be delivered on Saturday. Well my husband received a phone call on Friday saying delivery would be Saturday between 830am-400pm. We took our current couch apart and moved it out to prepare for the delivery. We cancelled plans and waited. Well at 3:00 still no furniture or call so my husband called the store. He was told there was a problem with one of the pieces and they would call us back in 10 mins. Well at 4:00 still no phone call. I called and talked to Eric. He said one of the pieces had a rip in it and they were trying to find another one. He said it wouldn't be delivered that day. This was unacceptable because we had already taken our couch out and we had paid $100 for delivery that day. He said they would refund the $100. He told me he would try to figure out what was going on and call me back. After a few more calls he said that he would call the next day. We even told them that we would take the display furniture and even come pick it up ourselves. They said that we couldn't do that because he had nobody to load it. Well the next day we told them it had to be delivered on Monday because that is the only day I could be home and my husband was leaving town. When they said they couldn't guarantee it would be there on Monday it would have to be Tuesday we told them that wouldn't work. At this point we were very frustrated because we had wasted all day and not informed about what was going on. My husband told ERIC that we were done dealing with them and wanted to cancel the order and wanted our money back. Eric didn't like this and said he understood we had buyers remorse and he would approve the refund. My husband told him that it wasn't buyers remorse because I loved the couch and was very upset.The service was why we wanted a refund. Eric got hateful and said it was just buyers remorse and hung up on my husband. We went to the store to get the refund shortly after talking to Eric. When we got there he was gone out of town. We did get the $500 refunded but were told they would send progressive the information and we should get the $40 back in a few days. Well a week and a half later still no $40 so my husband called the store and no one answered so he called progressive. Turns out they NEVER cancelled the order and they were getting ready to take out the first payment. Oh and someone had digitally signed my husbands name to the progressive paperwork and it wasn't us. Whatever you do DO NOT GO TO MEGA especially the Scottsdale location. Eric told me when we first met him that everyone loved him and bragged about how nice he was. That is not the case. He is far from nice and honest. We ended up at the Room Store and spent a little more but received amazing service. They were even willing to try to order the furniture that I loved so much, but I was able to find something there that was better quality and I am very pleased with it. They were completely honest with us unlike Mega. I hate that we had to be treated like this but if it keeps someone else from making that mistake it is worth it.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Nikkia

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