I placed an order on June 2nd. I understood they were having a 25% sale on all inventory due to the big move later this month. I also understood there would be a shipping delay due to the move - I thought it indicated 5 - 7 days, so I could live with that. It is now June 16th, and my order has not shipped. Received a response to my inquiry that they have now suspended shipping for three days due to the move, and that it hasn't been two weeks since I ordered, it's only been 10 business days. My order should ship early to mid next week. I just noticed yesterday that the website now says there would be a 7-14 day extended processing delay due to the move. I do not recall seeing that information when I ordered, but maybe that was just my oversight. Sorry, no matter how I add it up, that means three weeks for me with no supplies. I won't cancel the order because I will use what I ordered - eventually, whenever they come in. I won't be ordering from WSP again. Elements Bath & Body in Kentucky gets most of my orders processed the same day or definitely by the next day, and I have my supplies in three days every single time. Sometimes a sale just isn't worth what it ends up costing me in the long run.