Decided to try this place last after hearing great things about it. We ordered a sandwich and a salad. After waiting a while we noticed a few people that ordered food after us received there food. My boyfriend went up to the cashier to ask when our food was going to be ready. One of the guys making sandwiches snapped at him saying it takes 15-20 minutes. He came back to the table and We looked at the receipt for the time and it had been 17 minutes. I noticed the two guys pointing a us and giving us dirty looks. I figured we give them a little more time and give them benifit. after watching a few more people get there order I walked up there to find out what was going on since it had been almost a half hour. The cashier apologized again and again saying our order was lost to give them 5 more minutes. We told him we were tired of waiting it shouldn't take 30 minutes to make a sandwich we just wanted our money back. He understood and kept apologizing while refunding our money. He was super nice and felt horrible. The other two, not so much instead of trying to get our order ready they stood there giving us dirty looks. Very disappointed in this place and will never go back.