I stopped in here at about 3pm today (Wednesday) and patiently waited for the person running the counter to get to me (there was only one other person there). After a few minutes the man behind the counter reluctantly asked what I needed and I told him I had a nail in my tire. The nail was more of a "bolt", and it was very close to the sidewall, which I knew might not be repairable. When we got to my car to look at it all he said was "so what do you want? 1? 2? 4?" And looked at me like I was supposed to know the outcome of what he meant. I said "tires?", he said "YEAH, I'm not gonna be able to fix that, so how many do you want?". LITERALLY, WORD FOR WORD. He was incredibly rude. I felt uncomfortable to do business with someone that clearly hated their job so I took my business down the street to Discount Tire where they treated me with kindness and actually examined my tire and politely told me I would need to replace it. I have no problem spending good money when the professionalism is there. I will NOT be doing any business BIG OR SMALL with Tire Works in the future.