Ughhhh I really want to like this ESM but they're consistently crappy in terms of their speed of service. We've ordered delivery more than once and waited OVER AN HOUR AND A HALF for our food to arrive each time. What????
The last time, our food arrived hot but my cappeletti were half hard on the inside and my salad had brown edges. Like really? I used to work at ESM in Pickering and I was in charge of delivery service and I would have NEVER sent out brown lettuce. I also consistently get the heart of a head of lettuce in my container - that's not edible and I don't want it on my plate.
Seriously ESM, get your act together! Stop sending out crappy food and get faster at it. I don't care how busy your dining room is, 1.5 hours plus for delivery is UNACCEPTABLE when we're ordering basics that take less than 10 minutes to put together and salads that are already made.
We'll be avoiding this location from now on and I suggest you do the same.