There's a reason why the mechanics stay behind the scenes. One of the worst experiences I've had at a shop. Mike was fine until I brought up an issue I had with one of his mechanics. Speaking to another customer here,she even said she hated coming to this location. She only came for the same reason I did, it was close by. I'll be sure to stay on top of my oil changes from now on and make an appointment with a place who is much more respectful.