I would give this place no stars if possible. We sat in the drive thru for nearly 20 minutes and once we got to the window we sat for another 3 minutes before anyone even acknowledged we were at the window. Once we got our drinks, one iced caramel macchiato and one hot I took a look at the iced one and knew it was not going to taste like anything but milk and caramel. Sure enough it did. I decided to go in and say something. The staff was rude and less than helpful. I asked to just have a PSL instead and that came out just as milky. So we're settling for a bad Yelp review and filling out a customer survey. Frustrating to say the least and we'll never be going back to this location