BEWARE OF DELIVERY!!! Received a bed and the guys delivering it broke the frame without telling me. They left and when I called the call center I was told I could get another bed delivered that day in the evening delivery. Great! Turns out, evening delivery is midnight! I was not informed the time until I called back the third time (8 hours later, and still waiting for a promised emailed receipt). When I said the time wouldn't work for my young daughter, since it was her bed, which I mentioned several times, they said I had to pay for another delivery. WHAT? You don't tell me the time window when it's set up or the second time I called but now that's my fault! Who the hell delivers at midnight? Then, after holding 50 minutes I get a manager only to be disconnected. Mary the acting manager told me we might get disconnected but she would call me back. Never happened!! I had to call back and was told the manager was not going to be available tonight. Huh? She was supposed to call me! How can she not be available? These people are shysters and don't care about their customers! They will deceive you to get more money.