I hold our local Einstein in very high regard. I love the taste of their mocha because it isn't too sweet. I do wish that there were discounts on reusable cups for mixed drinks as there are at Espresso Royale, for example, but I'll live. If you were to get regular coffee there would be a discount, so that's good. I haven't tried any of their other mixed drinks but I do wish they had more variety (although variety equals confusion and right now that mocha is really near perfection!).
I have yet to be disappointed by any food that I have ordered. The lox are delicious, the thin slice BLT is also delicious, as is any bagel with any shmear. It is disturbing that two separate people found what is likely synthetic fibers in their fruit cups. I feel sympathetic to those who this happened to, but I'm not a big fan of purchasing fruit cups because a) they are expensive (and I eat fruit at home) and b) they are wet, so they pick stuff up... such as pubes or synthetic fibers.
The suspected pube issue aside, I love Einstein. Love, love, love!