We waited in line for almost 30 minutes. There is a window to watch the bakers in the back. That kitchen was filthy! You pick what you want at the counter. Nothing has descriptions or prices on it. We ended up getting a mini $10 cheesecake, a $7 carrot cake cupcake, and other ridiculously priced items. The carrot cake was dry and bland. The cheesecake was ok but not with $10. The lobster tail was hard and crunchy. I would never come back. It's only popular because of the Tv show, but their baked goods are not worth it.