Rented out a truck from U-Haul for moving purposes for the very first time and I must say, U-Haul encourages me that their services wholeheartedly welcome me to rent their equipment again at anytime.
The only thing about this place is that there are bystanders at the entrance looking for jobs but just ignore them.
I rented a 14' truck and had a friend assist me in moving and it was very quick. Not only that, but checking in and out was very convenient and quick as well. All the representatives were very kind and attending to my needs. There was also no transaction error! I know that rental places are notorious for that but I paid for exactly as I was charged.