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| - **UPDATE: A server who was previously mentioned in my review contacted me, so now who our server was is up for contention. I went by the name on our receipt, but whatever...the rest of the review remains unchanged.**
Damn it, Seablue...your food was so tasty, but your service blows chunks...
Were I to rate this place solely on the food, it would have been easily a 4-4.5-star experience. We walked in and were seated right away. We got our drinks pretty quickly, but that is where the goodness stopped.
The server, I believe his name was [redacted] (don't know for sure since he never introduced himself), was kind of rude when my husband asked if they had any specials that night. Apparently they print their menus daily and all of the dishes are on there. Sorry, [redacted], that we don't know the mundane details of your place of employment.
Once we ordered, [redacted] said that he would be bringing out bread, but oddly, the bread came out after all of our appetizers had arrived. However, the flat bread and the three sauces they provide are really good.
We shared both a Caesar salad and the Poppers. The salad was pretty good, though nothing to write home about. The poppers consisted of rare hamachi and ahi on these crispy disks served with ponzu sauce. They were really tasty, but you only get 3 tiny portions of each for $22. We felt that they were a tad bit overpriced.
For my main course, I got the Prawns Scampi. They serve the prawns table-side so the whole thing looks really pretty. The flavors are spot-on, the prawns are cooked to perfection, and the fettucini was nice and al dente. In other words, there was not a bad bite on that plate.
My husband got the Lemon Chicken and "Dumplings." the flavors on this plate were also really nice. The only complaint was that the chicken was a little dry. Other than that, no real complaints about this dish either.
Aside from getting us refills, our server left is alone. Not a problem, except when your alone time once your food is cleared quickly escalates to well over 20 minutes (we started a timer after the first 10 minutes). Servers saw that our table had been cleared, yet no one came to ask if we wanted dessert or the check. We wanted a dessert at one point, but that quickly changed.
The tables around us were always well taken care of, which only added to our annoyance. A lady, one of the managers I believe, even asked the diners next to us if they are having a nice time. All the while we were sitting there with a clear table, no server in sight. She saw us this way several times with no acknowledgement.
Finally, my husband flags her down and informs her that our server has not been by in a while. She tried to jokingly say that it was because, "he didn't want us to leave." No offer to comp a dessert, nothing at all. Not cool. A few minutes later, our server arrives with the check (turns out he had been chatting it up by the bar with other workers).
We paid and we did what we have never done - we left no tip. We felt bad because the auxiliary staff did their jobs well, but our server effed up, and he knew it. They all knew it, yet they all did nothing to mitigate the situation.
It could have been a great dining experience, but wasn't. It's a shame really and completely unacceptable at any price-point, but especially at such an expensive eatery.
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