Hawaiian is probably the only airlines besides Southwest to have the nicest flight crew. Hawaiian definitely exceeds Southwest a little more because of the service. Hawaiian crew members definitely have the aloha spirit in all of them. I haven't met a member that was rude or acted as if my requests were a bother. The seats are very comfortable and they have their own personal screens which allows you to purchase anything from drinks to games to movies and even food. They also power up your electronic devices with their power source so your tablet or cell phone is never without battery life.
The only thing I have an issue with and is the reason they don't get a 5 star is their food. You get a complimentary meal but they try to be semi-gourmet that it just feels like its too much. The food is not all that great and not really filling. It's like a kid size serving of the main dish of ginger chicken. In two bites I was pretty much done. Their side/app dish consisted of beans, olives and something else Not very appealing. I skipped it. They gave a cookie which i stashed for later but never had a need to want it and I LOVE COOKIES. Besides that, all else was well!