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  • Was given a ticket for two to Suzanne Sizzles. We were told at the Westgate that there was no more room. When we pointed out that the tickets did not specify that they were vouchers and might not be good, the management, (after studying one ticket for quite a while), showed us where the tickets said "managers discretion". There were quite a few people in the same situation and they were not treated well. Poorly thought out PR and bad handling of the situation made customers feel duped, unwelcome, and unwilling to patronize the Westgate in any manner. I know... they were free. What did we expect? We only expected to be treated like present or future customers.
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