Hotel security staff threatened to arrest me and mocked my seven year old for asking for an autograph (from one of their patrons who was leaving the hotel) and saying "please don't arrest my dad". We had walked across the street from an adjacent park and were still in the street (off property) at the time. My son was so concerned that I had to find a policeman downtown to explain to my son that in no way was I doing anything illegal. Not sure how they actually treat patrons, but it's clear what they think of the rest of us.