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| - We went for breakfast this morning and were expecting the same quality we've experienced in the past.
It was clear from the moment we walked in that something very serious had changed with the restaurant. For starters, no one greeted us. After a few minutes of standing at the door, one of the cooks said to go sit down.
There was 1 waitress working, an older blond lady. This review is nothing to do with her, or the level of service she provided. She did her very best considering all of the circumstances thrown at her. She was running her self all around that restaurant waiting on 10 tables at once.
All the while, to our surprise, there was another server hidden somewhere in the back. She appeared, dirty and disheveled, as if plucked off the street corner. Shirt was dirty, bleached spots everywhere and she was wearing combat boots and a scowl. She didn't say a word to a single customer as she shuffled through the restaurant randomly picking up plates and ignoring customers entering at the front.
Her appearance only augmented the fact that the restaurant appearance was shabby and disorganized. Piles of dishware and spray bottles littered the tops of visible counters and freezers in the service area. The kitchen area had piles of visible plates and pre-made food. The one chef continuously wiped at his nose without rewashing his hands. The other was wearing a bluetooth headset.
The food was confusing. Bacon was so over cooked it was essentially pork charcoal. Ham was actual deli ham from what looked like a lunchables container. It was that small. The hash browns were burnt nuggets that not even ketchup could save. Pancakes were tasteless and heavy. My silly bf ordered a side of soup for $3.59 extra. It was straight up Campbells from a can, no doubt.
While we were there, a couple Skip The Dishes deliveries were being picked up. This drives me crazy. If you can't satisfy the customers you have sitting in your restaurant, you have no right to be advertising extra services. I have no doubt the people who received their delivery were even more disappointed than we were. At least we received our food "hot off the grill".
We commended a family who walked in, spent a few unserviced moments at both the door and their table. They walked out a few minutes later. We were so jealous of them in that moment, but unfortunately, we had already made our choice.
I would avoid this place at all costs.
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