Went to JcPennys yesterday to shop for my husband, son, and myself. In the boys department I was greeted by Hunter. She was extremely helpful and very pleasant, hence the reason for 2 stars. Went to the juniors department and picked up a few things for myself and then proceeded to stand in line near the register. Apparently I wasn't in the correct line and was told so by the cashier Sam who was extremely rude to me. I asked where the line was and she rolled her eyes at me and said" uh...over there". Not a good start, but ok, so I then proceeded to check out and she just seemed to have a really bad attitude. Didn't greet me and ony spoke to me by saying "phone #". At this point I'm a little irritated and ask her if she's always this pleasant? She raises her voice and responds that yes she is. I asked her the name of her manager and she fumbled a bit with her words and said Bill was her mangager. I started walking away at this point and she yells for me to have a nice day! My son then asks me why that lady was so mean to us? Thinking about calling "Bill" about this incident. Have never been treated like this before. Love shopping at JcPennys but won't tolerate being treated like garbage.