I opened my account about a year & a half ago. I ran into some financial challenges after my father-in-law's death, I ended up over drafting my account & eventually having it closed, until I could catch up. When I was back on track, Cristal R-Soltero helped get another account up and going. She had the best customer service I've experienced in a long time. I felt so welcome. No stress, straight to the point. I actually had fun. Lol. Great job Cristal! Thank you so much! You're awesome!