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  • Do not go to this place. Its really sad Boston pizza has lost its touch. It used to be the first place when my friends considered going to socialize and eat good food. Now it has become an environment where the waiters are over worked arrogant with no sense of customer service. We went to bp for my brothers birthday. 1) we were served with a shot of vodka in a plastic sauce cup. When we requested a shot glass they informed us it will take time since they have run out of shot glasses. They never ended up bringing the shot glass either way. 2) we ordered a team pitcher and the ice funnel in the middle was filled with paper towel to stop the ice from coming out. 3) The waitress tried to pick up four glasses at once and dropped two of them only to have it shattered on the face of my two friends. They were both shocked and the waitress didn't even offer to help or apologize initially. All these 3 things let to us calling the manager. She actually didn't feel the need to provide an explanation for the shot glass incident and the beer ice stopper. She casually said sorry for the glass breaking and said it happens. It was almost like the staff never wanted people to come there. Either they were over worked or hated working there. It's a shame that Boston pizza has come to this but if you don't want to ruin your day, do not go here!
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