I have been going to Susan for many years for electrolysis and now for permanent make up. She is nice, fun, smart and cares that you get the result you want. She will not try and talk you into more procedures or spending more money unnecessarily. She does what you request or will tell you delicately if she advises against it for your own good. I wanted to do permanent makeup on my brows and she told me that is is for people who don't have brows and I should just dye mine myself. She is gentle, patient, and reasonably priced. I wouldn't trust anyone else and recommend her without hesitation and I wouldn't waste time writing this if I couldn't give her a 100% endorsement. I schedule my appointments at the end of her day so that I get to spend more time with her because we never have enough time to talk during my appointments, If you have dogs, bring pictures with you!