It's emissions you gotta do it. But I had better service here than at most other institutions. I went in at 535pm on a Friday. There was just one car I front of me. It is now 542 and I'm on my way back home. The gentleman helping was courageous. He said "thank you ma'am it will be $17." Three or so minutes later "there you go ma'am have a wonderful day". Couldn't have asked for something more pleasant considering it's from the same people that run the DMV.